These Terms and Conditions ("Terms") govern your use of services provided by Metakosh Technologies Private Limited ("Spotcash", "we", "our", or "us") at www.spotcash.in and our physical premises at A-144, Shop No 1, Sector 21, Turbhe, Navi Mumbai 400705. By using our services — in person or via PayByLink — you agree to these Terms in full. If you disagree with any part of these Terms, do not use our services.
1 Eligibility
To use Spotcash services, you must meet all of the following criteria:
- Be at least 18 years of age
- Be the lawful, registered owner of the credit card used for the transaction
- Possess valid KYC documents — Aadhaar Card, PAN Card, or Voter ID — where the name exactly matches the name on your credit card
- Hold a valid Indian bank savings or current account for receiving funds
- Not be listed on any fraud database, watchlist, or banned entity list under Indian financial regulations
- Have a genuine, lawful reason for requiring the credit card to bank transfer service
We reserve the right to refuse service to anyone who does not meet eligibility requirements or who we reasonably suspect of fraudulent intent. Providing false information is a violation of these Terms and may result in legal action.
2 Service Description
Spotcash by Metakosh Technologies Pvt Ltd provides the following financial services to eligible customers:
- Credit Card to Bank Transfer: Instant transfer of credit card limit to any Indian bank account via POS terminal at our Turbhe office
- PayByLink: Remote credit card to bank transfer via secure Razorpay/Cashfree payment links — available Pan India
- Rent & Bill Payments: Payment of house rent, shop rent, electricity, water, and utility bills via credit card
- Credit Card EMI: Conversion of large transactions into monthly installments
- B2B Payments: Business-to-business credit card payments for vendors and suppliers
- AEPS & DMT: Aadhaar-based payments and domestic money transfers
All services are subject to availability, transaction limits, and our approval at the time of request.
3 Transaction Terms
The following terms apply to all credit card to bank transfer transactions:
| Parameter | Store (Turbhe) | PayByLink (Online) |
|---|---|---|
| Minimum Amount | ₹1,000 | ₹1,000 |
| Maximum Amount | ₹5,00,000 | ₹2,00,000 (Amex: ₹2,00,000) |
| Standard Charge | Flat 2.5% | 2.49%–5.5% |
| Minimum Charge | ₹250 | ₹250 |
| Settlement Time | 3–10 minutes | 5–15 minutes |
| Success Rate | 98% | 95%+ |
- The name on your government ID must exactly match the name printed on your credit card — no exceptions
- Provide accurate bank account number and IFSC code — we are not liable for transfers to incorrect accounts due to user error
- Transactions are final once the card is swiped or OTP is entered for PayByLink
- Settlement times are indicative — banking system delays are outside our control
4 Prohibited Uses
You must not use Spotcash services for any of the following purposes:
- Money laundering, hawala, or any activity that violates the Prevention of Money Laundering Act (PMLA)
- Transactions using stolen, cloned, fraudulently obtained, or unauthorised credit cards
- Funding terrorist activities or organisations
- Circumventing your credit card issuer's terms of service or credit limit
- Any illegal activity under Indian law or the laws of any jurisdiction
- Transactions where you are not the registered cardholder
- Business activities that violate RBI guidelines for financial services
Zero tolerance policy: Violations of prohibited uses will result in immediate service termination, reporting to relevant authorities (RBI, ED, CBI as applicable), and potential civil and criminal legal proceedings. We maintain detailed transaction logs that are admissible as evidence.
5 Charges and Fees
- The service charge of 2.5% (minimum ₹250) is deducted from the transaction amount and is non-refundable once a transaction is successfully processed
- For PayByLink, charges range from 2.49% to 5.5% depending on the gateway and card type used
- Our quoted charges are inclusive of all taxes — no separate GST or processing fee applies
- Premium, Signature, Platinum, or Corporate credit cards may attract higher charges — confirm via WhatsApp before transacting
- Additional charges by your credit card issuer (cash advance fee, interest) are entirely your responsibility — we have no control over these
- Charges are clearly displayed before you proceed — by proceeding, you confirm acceptance of the applicable charges
6 KYC and Regulatory Compliance
Spotcash operates in compliance with Indian financial regulations including the Reserve Bank of India (RBI) guidelines and the Prevention of Money Laundering Act, 2002 (PMLA).
- KYC (Know Your Customer) verification is mandatory for all customers before the first transaction
- You consent to identity verification using your government-issued ID
- We maintain transaction records as required by Indian law (minimum 5 years)
- We may report suspicious transactions to the Financial Intelligence Unit (FIU) as required by PMLA
- For PayByLink, CKYC (Central KYC) completion is required for first-time customers
All KYC data is stored securely with AES 256-bit encryption and accessed only by authorised personnel for compliance purposes.
7 Limitation of Liability
Metakosh Technologies Pvt Ltd shall not be liable for:
- Delays in bank settlement due to banking system outages, maintenance, or network issues
- Financial losses arising from incorrect bank account details provided by you
- Transactions declined by your bank or credit card issuer
- Consequences arising from your credit card issuer's charges (cash advance fees, interest)
- Force majeure events including natural disasters, government actions, or system-wide outages
- Any indirect, consequential, or incidental damages arising from use of our services
Our maximum liability in any dispute is limited to the service charge amount paid for the specific transaction in question.
8 Intellectual Property
All content on www.spotcash.in — including text, graphics, logos, icons, images, software, and design — is the property of Metakosh Technologies Pvt Ltd and is protected by Indian and international copyright laws. The website is DMCA protected.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.
9 Termination of Service
We reserve the right to refuse, suspend, or terminate service to any customer at our sole discretion, including but not limited to:
- Suspected fraudulent activity or violation of these Terms
- Providing false or misleading information during KYC
- Repeated chargebacks or disputed transactions without valid reason
- Any behaviour that poses a risk to our operations, staff, or other customers
10 Amendments to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised Terms. We recommend reviewing this page periodically.
11 Governing Law & Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of India. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Navi Mumbai, Maharashtra, India.
Before resorting to legal proceedings, both parties agree to attempt resolution through good-faith negotiation for a period of 30 days.
12 Contact Us
For questions about these Terms, please contact us:
- Email: support@spotcash.in
- Phone / WhatsApp: +91 9090569555
- Address: A-144, Shop No 1, Sector 21, Turbhe, Navi Mumbai, Maharashtra 400705